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The purpose of this article is to analyze environmental public participation in the UK from the perspective of the polluting organization. Public participation, or an organization's stakeholder management, describes various channels available for the public to engage with and influence decision-making processes. Over the lifetime of an organization, the public seeks to engage with the organization or with specific goods or services offered. Such concerns and requests are made, and the organization responds to them, according to how salient members of the public are as stakeholders at a given time and place. Using case study examples from the UK, I illustrate the channels of engagement, the public interest groups that do engage and how effective these procedures are. It follows from this that early, inclusive and open engagement with the objective of participation in decision-making processes are the most effective public participation models and have the greatest social quality potential.

Compared to the European scenario that emerged from the analysis of Eurobarometer (2011–2014) surveys, we conducted a research on the opinions of the Italian students and professionals from eight focus groups about the relation between environmental issues, social quality and communication. The assumption is that communication is a strategic factor that could contribute to determining the social quality and, consequently, the satisfaction of the common people. The study demonstrates that it is necessary to plan well-thought-out communication activities aimed at increasing awareness of environmental issues. Findings from this study support the need to develop a greater awareness and a renewed critical consciousness of the relationships between person, environment and social quality.

“Good governance” may be viewed as governance that effectively promotes human rights, human security and human development. This article discusses human security analysis, which in certain ways offers an integration of these “human” perspectives together with a “social” orientation, by combining a person-focus with systematic investigation of the environing systems of all sorts: physical, cultural, organizational. The importance of such analysis is illustrated through the example of climate change impacts and adaptation. The article presents applications of a human security framework in governance, for policy analysis, planning and evaluation issues in climate change and other fields. The concluding section suggests that human security analysis may provide a way to apply insights from social quality analysis to detailed case investigation and policy analysis, while reducing macro-sociological abstraction and neglect of the natural environment.