This article reports on the methodology for setting the Mexican User Satisfaction Index for Social Programs (MUSI-SP) as tested in seven national social programs. The evaluation is based on Structural Equation Modeling (SEM). How satisfaction takes the central place of the SEM, which postulates its causes and effects, contributes to the increased validity and reliability of satisfaction indicators that allow benchmarking between social programs. The MUSI model is an adaptation of the American Customer Satisfaction Index (ACSI) model. The MUSI methodology includes qualitative and quantitative techniques. The estimation model is by the Partial Least Squares (PLS). In each of the seven social programs, no statistical evidence was found to reject the main relationships postulated by the ACSI’s model: that Perceived Quality impacts Satisfaction, and Satisfaction impacts Trust. The improvement opportunity areas were also identified for each program. These results give valid and reliable feedback to public policies.
Odette Lobato-Calleros, Humberto Rivera, Hugo Serrato, María Elena Gómez and Ignacio Méndez Ramírez
Participation as the Cornerstone of Appropriate Methodologies
This article explores the development of appropriate conceptualizations of public health, and, more importantly, adequate practices and methodologies to be applied in today’s societal context. Popular concepts like “positive health,” “comprehensive approaches,” and “participation” represent only specific components of larger complexities. My intention is to come up with useful notions for a more holistic comprehension of public health. First, two strands of reasoning, on which my argument is based, are discussed: (1) interpretations regarding major public health discourses of the past two centuries; (2) critical appraisal of influential societal tendencies (to be able to identify what today is “appropriate”). Then, based on these interpretations, notions are developed regarding ontological, epistemological, and societal aspects of public health. This leads us to the discussion of adequate methodologies for today’s practice of public health. I argue that emancipated participation of citizen communities—organized as cooperatives—ought to be a cornerstone in elaborations of contemporary public health.
A Methodological Inquiry into Reception in the History of Ideas
This article addresses the methodological issues involved in the study of interlingual translation as an avenue of reception in the history of ideas. In particular, it assesses the possible uses of linguistic contextualism and conceptual history (Begriffsgeschichte) in this endeavour. It argues that both of these approaches have been, or are capable of being, far more sensitive towards the phenomenon of reception and, indeed, this is an area where cross-fertilization between them (often commended in general but rarely if ever in specific terms) is a practical possibility. Perspectives from Rezeptionsgeschichte may provide useful tools for building bridges between them. A few case studies in translation history are then critically examined, and on the basis of the foregoing methodological reflections propositions are made for further refining the approach taken in those case studies.
Remembering a Frontrunner
In German academic Volkskunde of the 1970s, scholar Ina-Maria Greverus was a pioneer in several realms. As a woman and feminist, she challenged the discipline’s gender order, including its hidden gendered epistemology; as an early reader of international cultural anthropology, she transgressed nationalistically confined horizons, and her methodological openness created space for new formats that challenged false assumption of scientific objectivity and neutrality.
Rethinking the Politics of Engagement
Xuan Thuy Nguyen
In this article I describe how participatory visual methodologies can be used to construct knowledge on inclusion and exclusion with girls with disabilities in Vietnam. I suggest that this approach can shape knowledge on inclusion in relation to disability and girlhood through its engagement with the voices of girls with disabilities. This case study represents a decolonizing approach for understanding the experiences of disabled girls in the Global South in ways that challenge the Western framing of disability and girlhood.
Studying an English Professional Elite
Once the most easily recognizable status profession, the barristers' profession or the Bar is now faced with new regulatory demands, sources of competition and commercial pressures and can, to some extent, be regarded as a contested elite. With methodology at the core of the analysis, this paper addresses the complexities of identifying and studying an historically elite group, especially when, during the research, one is being gently socialized into the ways of the group. In the process, this paper illuminates many of the norms, rituals, and social and psychological dynamics of the Bar, a group aware of its changing position and the threats and opportunities this poses.
Richard Daly and Val Napoleon
Both community activism and anthropological research affect local communities materially, whether this research is conducted by ‘ac- tivists’ or ‘objectivists’. It is ethically and methodologically important that these activisms be recognized and built into the subject of the research. Aboriginal rights litigation entails both explicit and implicit activism by all concerned, although few admit as much. In this light, some of the effects of such activism on a local community engaged in aboriginal rights litigation in Canada are discussed in the form of a dia- logue between an anthropologist and a community activist who is now working in aboriginal law.
Building on Existing Trends in Knowledge Production to Study the Copresence of Ecotourism and Extraction
Ecotourism is primarily perceived and studied as an alternative to resource extraction, even though increasingly the two coexist side by side in a nexus. This article investigates how such instances of copresence are marginalized in literatures about ecotourism and extraction, constituting a “blind spot“ in academic literature. An extensive literature review focuses on the existing knowledge trends and paradigms in the production of knowledge about ecotourism and extraction, and analyzes whether they contribute to the “blind spot“ or can be mobilized by the nexus perspective. Finally, the article briefly outlines two methodological approaches for studying ecotourism and extraction as a nexus.
Dig Less, Catalog More
Julia A. King
Legacy collections are an increasingly valued source of information for researchers interested in the study and interpretation of colonialism in the Chesapeake Bay region of North America. Through the reexamination of 34 archaeological collections ranging in date from 1500 through 1720, researchers, including the author, have been able to document interactions among Europeans, Africans, and indigenous people in this part of the early modern Atlantic. We could do this only because we turned to existing collections; no single site could reveal this complex story. This article summarizes the major findings from this work and describes the pleasures and challenges of comparative analysis using existing collections. Collections-based research can also be used to inform fieldwork, so the legacy collections of tomorrow are in as good shape as possible. Indeed, collections-based work reveals the need for a critical dialogue concerning the methods, methodology, and ethics of both collections- and field-based research.
Nina Glick Schiller
Questioning the units of analysis of contemporary migration theory—the nation-state, the ethnic group, and the transnational community—that structure discussions of migration and development, I argue for a global perspective on migration. In deploying these units of analysis, current discourses about migration and development reflect a profound methodological nationalism that distorts present-day migration studies. The global perspective advocated in this article addresses the reproduction and movement of people and profits across national borders. Such a perspective places the debates about international migration and development and the contemporary polemics and policies on immigration, asylum, and global talent within the same analytical framework, allowing migration scholars to address the mutual constitution of the local and the global.