This article focuses on the means by which the state controls welfare recipients in France. The paradox of these actions, which are made in the name of legal rigor but are characterized by ambivalence and the discretionary power of grassroots agents, reveals the broader functioning of a government over the poor. These actions are based on the combination of a multitude of individual relationships, which, although unevenly coordinated, derive from the structural rationale of the post-welfare era. Individualization and uncertainty signal not so much a disaggregation of the state as a consistent mode of governance in which discretion and leeway accorded to street-level bureaucrats are necessary for the state to exert power over citizens' behaviors.
The Daily Practice of Welfare Control
The Potential for Shaming and Dignity Building through Delivery Interactions
Erika Gubrium and Sony Pellissery
The special issue focuses on the impact of antipoverty measures—accounting for social and structural dimensions in the poverty experience and moving beyond an income-only focus—in five country cases: China, India, Norway, Uganda, and the United States. Particularly, we focus on the implications of shame in the delivery of antipoverty measures, as an individual and social phenomenon that relates to feelings of self-inadequacy, as well to a lack of dignity and recognition. We analyze delivery interactions through an analytic framework of rights, discretion and negotiation, as this enables us to parse out how policy delivery interactions presumed or enabled individual choice, ability, control, and voice. We suggest social citizenship can structure the relationships between welfare recipients and administrators. As a concept, it expands the objects of social rights beyond the materiality of human life (e.g., housing, pensions) to include intangible processual elements (e.g., dignity) in the construct of rights.