SeeClickFix began in 2009 when founder and present CEO Ben Berkowitz
spotted a piece of graffiti in his New Haven, Connecticut, neighborhood.
After calling numerous departments at city hall in a bid to have the graffiti removed, Berkowitz felt no closer to fixing the problem. Confused
and frustrated, his emotions resonated with what many citizens in real-existing democracies feel today (Manning 2015): we see problems in
public and want to fix them but can’t. This all too habitual inability for
“common people” to fix problems they have to live with on a day-to-day
basis is a prelude to the irascible citizen (White 2012), which, according to
certain scholars (e.g., Dean 1960; Lee 2009), is itself a prelude to political
apathy and a citizen’s alienation from specific political institutions.